No one can make you feel inferior without your consent.


A simple four-step communication model that I learned at Coach Inc. will help you protect yourself from unpleasant comments. Whenever people do something that hurts you or bothers you, you are allowing it. Here is how to stop this behavior in a graceful and effective manner. (Ladies, pay attention; we tend to be particularly weak in this department.)

   Step 1. Inform. “Do you realize that you are yelling?” or “Do you realize that your comment hurt me” or “I didn’t ask for your feedback.” If they continue with the unwanted behavior, then take it up to step 2, but only after you’ve tried step 1.

   Step 2. Request. Ask them to ...

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