TIP 80
SPEAK AND BE HEARD
Be sparing of speech, and things will come right of themselves.
The number one reason why people don’t listen is that they haven’t finished speaking. If you interrupt or try to compete with someone who is speaking, he will be thinking about what he was trying or wanting to say and won’t really be listening to you. The first secret to speaking so that people really hear you is to make sure that they have finished speaking first. How do you do this? You can simply ask, “Is there anything else?” Ninety percent of the time, even when they have stopped speaking, they haven’t finished their thoughts. If you give people the time and space to do so, they will usually find that there is something else they ...
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