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Coaching, Counseling & Mentoring by Florence M. Stone

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EPILOGUE

Your Role as a Leader

EVERYONE ADMIRES THE MANAGER who has a great staff of employees. His or her workers are both productive and cooperative. There are even one or two superstars in the department or work team. Guess what? That manager could be you as you apply the information in this book to your working relationships with your employees. As you demonstrate your coaching and mentoring skills, and as you turn around poor performers via counseling, you will be thought of as a leader as well as a manager.

If there is one thought you should take away from reading this book, it is this: people problems, whatever their nature or level of seriousness, shouldn’t be ignored. Avoidance is the fastest way to make an employee situation get worse, ...

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