CHAPTER 16

USING FEEDBACK, LEARNING, AND PERSEVERANCE TO YOUR ADVANTAGE

Winners Never Quit and Quitters Never Win.

—Napoleon Hill

This is the most valuable question you may ever learn.

It’s a question that can radically change the quality of your life; a question that can improve the quality of every relationship you are in, every product you produce, every service you deliver, every meeting you conduct, every class you teach, and every transaction you enter into. Here it is:

On a scale of 1 to 10, how would you rate the quality of my/our (performance relationship/service/product) during the last week (two weeks/month/quarter/semester/season)?

Simple, isn’t it? But incredibly powerful. It’s a question that sooner or later every coach should ...

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