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Coaching for Commitment: Achieving Superior Performance from Individuals and Teams, Third Edition by Dennis Kinlaw, Amy Zehnder, Cindy Coe

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5.6. Chapter Summary

The InDiCom coaching model is the piece of the Coaching Prism that guides a coach through the stages of a coaching conversation. InDiCom (pronounced In-dee-com) stands for the three stages of the model.

Involve is all about getting the PBC involved in the coaching conversation by clarifying the purpose and expectations of the conversation, establishing ownership and agreement, and assessing the gap.

Discover is about discovering root causes (core issues), exploring alternatives and creative solutions, and gathering insight on the gap that the PBC is trying to close.

Commit is about the action planning on the part of the PBC, removing obstacles and barriers, and successfully closing the coaching conversation with a recap ...

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