This chapter presented the CLEAR coaching skills that are to be used in conjunction with the InDiCom coaching model.
Challenge means a coach relies on intuition to follow the conversation and really pay attention to what is happening with the PBC. Use intuition to identify when to deliver a request or a reality check.
Listen means that you listen for more than what is being said, understand the benefits of silence, encourage story telling on the part of the PBC, and use limited self-disclosure in order to give the PBC center stage.
Encourage is all about making the PBC feel good about and recognizing his or her feelings, emotions, and accomplishments, which gives a reason to continue moving forward. ...