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Coaching for Commitment: Achieving Superior Performance from Individuals and Teams, Third Edition by Dennis Kinlaw, Amy Zehnder, Cindy Coe

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7.7. Chapter Summary

7.7.1. Performance Coaching

Performance coaching conversations can provide challenges in gaining ownership and encountering resistance from PBCs. Proper planning using the Performance Coaching Worksheet can provide a means for success. (See the sample performance coaching conversations in Chapter 8.)

7.7.2. Note-Taking

Note-taking is a personal preference. Notes are useful for enhancing coaching conversations as they are occurring, as well as a quick refresher for future ones. Respect privacy and confidentiality by encrypting and/or securing your notes.

Preparing for a performance coaching conversation is not the same as taking notes during your coaching sessions. Use the Performance Coaching Worksheet to prepare when ...

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