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Coaching for Commitment: Achieving Superior Performance from Individuals and Teams, Third Edition by Dennis Kinlaw, Amy Zehnder, Cindy Coe

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5.2. InDiCom Coaching Model Stage II: Discover

Discover is the heart of the coaching conversation. Once the purpose and expectations have been clarified and the initial gap assessed, it is time to explore and discover the real issue at hand (root causes). It is common that the initial topic identified in the Involve stage is not the real issue that needs to be solved. It is not until you get into the Discover stage that you will be able to uncover the real issue or root cause of an issue. The Discover stage is where the PBC explores alternative solutions and brainstorms options. The Discover stage is also where you help the PBC close the gap between the current state and the ideal state. It is where the PBC determines what he or she is trying ...

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