O'Reilly logo

Coaching for Leadership: Writings on Leadership from the World's Greatest Coaches, 3rd Edition by Sarah McArthur, Laurence Lyons, Marshall Goldsmith

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER TWENTY-THREE

EFFECTIVELY INFLUENCING DECISION MAKERS

Ensuring That Your Knowledge Makes a Difference

By Marshall Goldsmith

The great majority of people tend to focus downward. They are occupied with efforts rather than results. They worry over what the organization and their superiors “owe” them and should do for them. And they are conscious above all of the authority they “should have.” As a result they render themselves ineffectual.

—Peter Drucker

Peter Drucker has written extensively about the impact of the knowledge worker in modern organizations. Knowledge workers can be defined as people who know more about what they are doing than their managers do. Many knowledge workers have years of education and experience in training for ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required