Chapter 2
Giving feedback: revving up
Use STARTER™ to encourage and shape behaviour
At some point in our working lives most of us move from being in a team to leading a team. You may be the boss in the hierarchical sense and hold positional power – you have been promoted. Alternatively, you may be asked to run a project or have just stepped up to lead an activity. This too makes you a boss.
When you become a boss your ability to give feedback will affect the overall outcomes. The skill of feedback also plays an important part in coaching because the coach is there to help the coachee notice what they are saying and thinking. And to bring ...
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