Chapter 5
Building trust and rapport: soaring high
On being human at work
Prya, who has been perfect beyond belief in our story so far, is about to demonstrate that even clever people can do silly things.
The point is that she is showing her human side. In different cultures around the world, and in different companies, this may be met with varying degrees of acceptance or nausea. The Brits are famously squeamish about the American fondness for over-familiarity, and you should see the Germans when faced with the in-your-face-casualness of the Antipodeans! We’re not stereotyping, merely acknowledging that cultural differences exist.
Yet, against ...
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