O'Reilly logo

Coaching People: Expert Solutions to Everyday Challenges by Harvard Business School Press

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

How to Develop Coaching Skills

e9781422163740_i0006.jpg

Good managers use coaching skills as part of their repertoire. The focus is on cooperation and facilitation of the other person’s development. Coaching involves creating a comfortable environment where action plans can be developed together.

To become the most effective coach possible, work on mastering the following skills:

  • listening actively
  • asking the right questions
  • advocating your opinions
  • giving feedback as a coach
  • receiving feedback as a coach
  • building agreement

“I never could figure out why people didn’t seem to follow my advice much. When I started to learn about the true art of coaching, it became painfully ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required