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Coaching People: Expert Solutions to Everyday Challenges by Harvard Business School Press

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Test Yourself

Test Yourself offers ten multiple choice questions to help you identify your baseline knowledge of professional coaching.

Answers to the questions are given at the end of the test.

  1. Which of the following statements is a FALSE description of what coaching is?
    1. Coaching is guiding someone toward his or her goals.
    2. Coaching is a means for learning and developing.
    3. Coaching is an opportunity to correct someone’s behaviors or actions.
  2. Because coaching is based on mutual agreement, it is not always an appropriate strategy. Which of the following situations requires direct intervention, rather than coaching?
    1. While giving a report at a meeting, one of your direct reports seems nervous about delivering bad news.
    2. A customer you have worked ...

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