Top performers are distinguished by their self-motivation, self-awareness, self-regulation, and ability to influence others. These qualities are known as “emotional intelligence”. Work on developing these qualities in yourself and in your staff.
Encourage your staff to analyze their own strengths and weaknesses.
According to Daniel Goleman’s theory, success in business depends on emotional intelligence rather than academic learning. People with emotional intelligence are self-aware, self-regulated, and motivated. They are sensitive to others’ feelings and have the ability to influence people. Be a successful coach by developing these qualities in yourself and in others. ...