Present strengths, past successes, and the difference between effective and less effective performance, all represent a gold mine of resources to be used in the service of achieving desired goals. Ask questions that encourage creative answers.
Make it known that you have high expectations of success.
Mobilize people’s talents and capabilities in the search for new ways to achieve goals. If you ask people what they like or enjoy, very often they will tell you what they are good at. When they reply, notice what excites or enthuses them. This is a good clue to what their strengths and preferences are. Chatting about work or non-work matters during the session can also reveal people’s abilities, as ...