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Coaching Successfully by Roy Johnson, Robert Heller, John Eaton

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Following up

Coaching ­­– like any learning process – is continual. Each coaching session leads to action, followed by either success or feedback on what must be done next time. Put in place follow-up procedures that initiate an upward spiral of achievement.

TIP

Ask your staff to tell you what they have learnt from recent projects.

Following-up sessions

Keep up the momentum of learning. Make links between the work completed in the current session and the agreed action plan, and then to follow-up sessions. Arrange the next meeting at the end of each session, and aim for this to coincide with the completion of the agreed action plan. Explain that this next meeting will begin with a briefing from the coachee about how the action plan has been ...

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