In This Chapter
When you go through tough times in life, the pressure builds and inevitably impacts others around you. Under pressure you may revert to unhelpful behaviours, such as focusing on the task in hand at the expense of the relationships around you. Perhaps the hurry-up driver kicks in or the need to look for someone to blame as things go wrong. Emotions can escalate as confidence drops.
Additionally, your perceptions change under pressure because you're not firing on all cylinders. Some senses are heightened at the expense of others. You may increasingly filter information using the patterns of distortion, generalisation and deletion that I introduce in Chapter 6.
In this chapter I look at planning relationships with stakeholders – those people who you want or need to communicate with. Then I look at NLP tools to support better understanding between people. This chapter also explores ways to coach teams and build strong relationships that help take groups through tough times.
You're not alone
Employing you as a coach during tough times means your clients don't navigate alone through troubled waters.
Geoff was coaching Dan, a senior psychiatrist. One of Dan's patients had recently committed suicide, even though he ...