Even though action-planning is an integral part of the coaching competencies (refer to Chapter 3), I'm not a great fan of long action lists for clients. Many people come to coaching when they're already busy; adding to their tasks doesn't support them. Ending with a couple of key items to follow up on and a self-reflective inquiry is more likely to be successful than a long to-do list that never happens. All too often, clients become disillusioned with their failure to complete the actions and then abandon coaching.
Help your clients notice the resistance to do what they need to do, while recognising that these are the tough places where personal transformations happen.
You do your clients the greatest service by shining a light on just one action that can have the most impact.