Learning from the Experience
For the last 20 minutes of the session, have a closing mob retrospective where everyone who participated in the mob can share insights and put forward suggestions on what to adjust for next time.
There are several ways to do this, my favorite is to use a technique borrowed from Edward de Bono’s book Six Thinking Hats [de 99] that separates thinking into clear functions, keeping the discussion on track.
To do Thinking Hats effectively, you need blank Post-its and a Sharpie, and you can re-use the whiteboard you used for mobbing.
As the person facilitating, it’s up to you to make the notes on what’s being ...