Acknowledgments

There are many people I’d like to acknowledge and thank, whom I’ve worked with over the years, and who’ve provided positive support and advice, and in doing so influenced the contents of this publication. There are too many to list individually but I like to think you know who you are. I would specifically like to mention one person, Clive Harris. It was Clive who generated my interest in innovation and he has been a great mentor, inspiration, and friend to me and many others in IBM and beyond. Thank you, Clive. I hope you enjoy the book.

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