11

Spoken Communication

11.1 Introduction

One of the most effective and powerful channels of communication available to you is the voice channel. Your voice dictates who you are. People associate a lot of significance with your voice. People judge you by your voice. They come to conclusions about your confidence level, your well-being, your energy levels and your sincerity by just judging your voice. In fact, whenever we are asked to act according to our conscience, we are told ‘to listen to the inner voice’! In this chapter, we will explore the various facets of voice—or more specifically what is called vocal variety. We explore the various components or elements of voice and see how they all blend together for engaging, persuasive and enthralling ...

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