13

Listening

13.1 Introduction

Listening skills are some of the most underemphasized in the list of soft skills. Whereas there are courses which teach us how to be good public speakers, we almost never hear of any courses on how to be good listeners. No wonder that a lot of us retain the bad listening habits that we have had since childhood and come across as rude, interruptive and paying no attention to what is being said. This chapter intends to change all that and instil in you a set of good listening habits and thus sharpen your listening skills. And considering it is relatively easy to pick up these habits, you can turn into a good listener in no time at all.

Listening is not just a simple physiological response to sound. It requires a ...

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