Combining Business Process Management and Enterprise Architecture for Better Business Outcomes

BPM applied

This chapter applies business process management (BPM) as a discipline to the JKHL Enterprises example. The elaborated example is not complete but does illustrate a particular transaction-related process that is potentially impacted by the new business objective explained in Chapter 10, “EA applied” on page 121. Because the work products that we use in this chapter are BPM work products, they all have solution delivery semantics and are related to improving the operational process that is the scope of the BPM example. Although we use ...