O'Reilly logo

Commercializing Great Products with Design for Six Sigma by David W. Bacon, Randy C. Perry

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 34. Design for Reliability

Special thanks to Dana Crowe and Joe Ficalora for their work in contributing this chapter.

The reliability of a company's products and services has the ability to make or break that company and its image in the marketplace. Businesses are using the reliability of their products and services to differentiate themselves from their competition. But with only one misstep, the company's image and all of its products could be blemished for generations of buyers. Consider the last major purchase you made; did it live up to your expectations for reliability or has it had "issues"? If it did fail to meet your expectations, you will most likely remember that product and, when asked for a recommendation from a friend or ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required