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Communicate Like a Leader

Book Description

Draw Them In, Don't Drive Them Away!


People often get promoted to leadership positions without knowing how to communicate an inspiring strategic vision to the people who report to them. So they focus on what they know: tactics, not strategy. As a result, they become stuck in micromanagement mode.

Dianna Booher wants to prevent micromanagement
before it happens by providing you with the right leadership communication skills. Grounded in extensive research, this book offers practical guidelines to help professionals think, coach, converse, speak, write, meet, and negotiate strategically to deliver results. In thirty-six brief chapters, Booher shows you how to communicate effectively to audiences up and down the organization so you can fulfill your most essential responsibilities as a leader.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Contents
  5. Introduction: The Challenge of Leadership Communication 1
  6. PART 1 STRATEGIC LEADERSHIP: Think Long-Term Investment in People and Payoff
    1. Chapter 1 Communicating as a Leader and as a Manager
    2. Chapter 2 Have a Ready Answer for THIS One Key Question—Always
    3. Chapter 3 Make Sure the Team Knows the Deliverables
    4. Chapter 4 Build a Culture of Trust
    5. Chapter 5 Hire Based on Core Character and Competency
    6. Chapter 6 Nix Micromanaging and Other Negatives
    7. Chapter 7 Squelch the Urge to Hoard
    8. Chapter 8 Guide With Strategic Questions
    9. Chapter 9 Dislodge Log-Jamming Directives
    10. Chapter 10 Become a Coach, Not a Critic
    11. Chapter 11 Give Kudos That Count
    12. Chapter 12 Fire People to Be Fair
    13. Chapter 13 Energize Rather Than Demoralize
    14. Chapter 14 Course-Correct Quickly After Bad Decisions
    15. Chapter 15 Develop Your People
  7. PART 2 STRATEGIC CONVERSATIONS: Connect With Intent
    1. Chapter 16 Be Intentional About Your Communication Standards
    2. Chapter 17 Be a Leader Who Laughs
    3. Chapter 18 Respond Promptly in the Age of Twitter
    4. Chapter 19 Learn to Apologize or Pay the Penalty
    5. Chapter 20 Keep Your Networks Active
  8. PART 3 STRATEGIC NEGOTIATIONS: Look for Mutual Opportunities
    1. Chapter 21 Determine Your Goals, Value, and Walk-Away Point
    2. Chapter 22 Adopt Strategic Negotiation Practices
    3. Chapter 23 Aim to Do the Second Deal
  9. PART 4 STRATEGIC SPEAKING: Persuade Minds and Win Hearts
    1. Chapter 24 Increase Your Executive Presence
    2. Chapter 25 Dump Your Data to a Storyline
    3. Chapter 26 Engage With Great Stories
    4. Chapter 27 Be Brief or Be Dismissed
    5. Chapter 28 Prepare for Off-the-Cuff Comments
  10. PART 5 STRATEGIC WRITING: Write to the Point
    1. Chapter 29 Let Them See How You Think
    2. Chapter 30 Trust the TA-DA Template™
    3. Chapter 31 Use Social Media Strategically—Don’t Spray Paint
  11. PART 6 STRATEGIC MEETINGS: Deliver Results When You Meet
    1. Chapter 32 Consider a Meeting Before the Meeting
    2. Chapter 33 Plug Power Into Your Agenda
    3. Chapter 34 Make Little Meeting Matters a Big Deal
    4. Chapter 35 Meet Like You Mean Business
    5. Chapter 36 Know Your Meeting ROI
  12. Next Steps
  13. Bibliography
  14. Notes
  15. Acknowledgments
  16. About the Author
  17. Index
  18. How to Work With Dianna Booher and Booher Research