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Communication Essentials for Financial Planners by Joseph W. Goetz, John E. Grable

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Solutions

CHAPTER 1

Multiple-choice solutions:

1. c 5. b 9. a
2. a 6. b 10. c
3. d 7. d
4. c 8. a

CHAPTER 2

Multiple-choice solutions:

1. c 5. d 9. c
2. b 6. a 10. a
3. d 7. b
4. b 8. d

Matching solutions:

6a. affective 6d. stable 6f. exploratory or affective
6b. orientation 6e. orientation
6c. exploratory

Matching solutions:

7a. appreciative 7d. problem
7b. problem 7e. problem
7c. appreciative

CHAPTER 3

Multiple-choice solutions:

1. b 5. c 9. d
2. d 6. d 10. b
3. d 7. a
4. d 8. d

CHAPTER 4

Multiple-choice solutions:

1. d 5. a 9. b
2. c 6. c 10. d
3. d 7. a
4. d 8. c

CHAPTER 5

Multiple-choice solutions:

1. b 5. b 9. a
2. c 6. d 10. d
3. a 7. c
4. d 8. c

Solutions:

1. a 4. b 7. a
2. d 5. b 8. e
3. a 6. c

CHAPTER 6

Multiple-choice solutions:

1. b 5. d 9. a
2. a 6. a 10. d
3. c 7. b
4. c 8. c

Matching solutions:

a1 g2 m3
b3 h2 n1
c2 i1 o1
d2 j3 p3
e3 k3
f2 l3

CHAPTER 7

Multiple-choice solutions:

1. b 5. c 9. c
2. b 6. a 10. a
3. a 7. c
4. c 8. d

CHAPTER 8

Multiple-choice solutions:

1. a 5. b 9. c
2. b 6. a 10. a
3. c 7. a
4. d 8. a

CHAPTER 9

Multiple-choice solutions:

1. c 4. d 7. a
2. a 5. b 8. d
3. d 6. b 9. c

CHAPTER 10

Multiple-choice solutions:

1. b 5. a 9. d
2. c 6. a 10. c
3. d 7. b
4. d 8. b

Statements a, b, and d are manipulative; statement c is persuasive.

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