Communicate Through Conflict and Difficult Conversations
The previous chapter focused on how we utilize essential communication skills to make and maintain meaningful relationships at work and beyond. The upside of these connections is endless, but with each relationship comes the possibility of conflict and the probability of difficult conversations along the way. This, unto itself, is not a bad thing, but many people lack the willingness or ability to manage these interactions effectively. Some even struggle with knowing how to talk about conflict and difficult conversations after the fact.
If you are like most of my clients, you will agree ...
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