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CQ6: RECEIVING AND GIVING ONGOING FEEDBACK

The vast majority of workers want, welcome, and even crave feedback. Why is it so difficult for most to receive and give?

Feedback, delivered constructively and with strengths in mind, is designed to improve future actions and performance. From the day we’re born until we die, we need feedback to learn, evolve, survive, and (with persistence) flourish. And it’s everywhere, if we are open to seeing and receiving it! For example, a child may get feedback from touching a hot stove—it hurts! It’s best to avoid that behavior. In school, students receive feedback in terms of grades, reviews, and evaluations ...

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