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CQ9: CONNECTING THROUGH VIRTUAL COMMUNICATION

What are the top skills employees need to succeed in the virtual workspace? Communication and adaptability.

There is a plethora of videos on the internet that are parodies of communication in the virtual workspace. One features Jerome, who has a tendency to dominate conversations, while Anna is the introvert, who is more comfortable with the chat feature than trying to compete with others. A participant can’t figure out how to unmute, and others have their video turned off. Then there’s the team member whose technology is having a bad day and keeps disconnecting. More than a few are playing the pretending-to-be-engaged ...

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