CQ10: EARNING TRUST
As you earn and grant trust, the dividends far exceed the investment.
Dorothy Spencer served as a team leader at the Tyson Foods processing plant in Neosho, Missouri, in the early 1990s. I had the privilege of working with her and learned lessons about trust that I will never forget.
Here’s our story:
SITUATION. Dorothy led a team of 48 associates responsible for deboning and preparing chickens for “tray packs” for sale in grocery stores. The deboner job requires precise attention to detail and a high level of mental as well as physical dexterity. These associates work in wet, cold conditions in a high-paced environment. A ...
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