Praise for
COMMUNICATION RX
“This book provides a blueprint for almost all interactions in healthcare, not just between patients and clinicians, but also among colleagues. Communication Rx is a must-read for anyone who is interested in improving quality and safety—and that should be everyone!”
—DONALD M. BERWICK, MD, MPP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement
“An unrivaled collection of thought leaders together in one foundational resource on patient-centered communication. Improving how we communicate in healthcare is critical to advancing patient safety, quality, and experience. Now, the professional men and women of the ACH, who represent the best and brightest in the industry, have come together to deliver ...
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