What’s in This Chapter
Objectives for the one-hour communication skills workshop
Lists of materials for the facilitator and the participants
Sample program agenda
Communication skills affect every aspect of our lives, from business to work to our personal interactions and relationships. Developing and using effective communication skills take practice. The training session described in this chapter presents a brief introduction to these skills and some opportunities to practice them.
A one-hour overview of communication provides an example of what can be learned in a longer workshop. It enables participants to sample the topic and it gives you, the facilitator, an opportunity to observe participants’ ...