11. Human Resource Analytics

Aims and objectives of the chapter

• Discuss human resource analytics

• Establish the need for HR effectiveness metrics

• Discuss the effectiveness of benchmarking HR Metrics

• Consider HR effectiveness metrics with regard to internal efficiency and effectiveness

• Discuss internal HR operational metrics

• Examine total compensation effectiveness metrics

• Discuss the span of control management effectiveness metric

• Discuss how perceptions about HR effectiveness metrics have changed

More than ever before, the human resource (HR) function is being challenged by senior business executives, such as chief executive officers (CEOs), chief operating officers (COOs), and chief financial officers (CFOs), to demonstrate ...

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