Chapter 2Get Ready for Better Competency-Based Performance Reviews

The dictionary is the only place where success comes before work. Hard work is the price we must pay for success. I think you can accomplish anything if you’re willing to pay the price.

—Vince Lombardi

Like Coach Lombardi, most managers realize that their team of employees will be more successful when they work extremely hard and sacrifice to reach the goal. They need to clearly understand the game, and then their hard work should help them be successful.

But what does it take to be successful when the rules of the game have changed? The most politically astute managers recognize the changes early, adjust their game plans, and coach their employees to be successful under the new ...

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