Competitive Advantage of Common Sense: Using the Power You Already Have, The

Table of contents

1. Copyright
   1. Dedication
2. FT Prentice Hall FINANCIAL TIMES
3. Financial Times Prentice Hall Books
4. About Prentice Hall Professional Technical Reference
5. Preface
6. Acknowledgments
7. Introduction
8. 1. Many Things Are Simple
   1. Questions
   2. Scores
   3. The Idea
      1. The Problem of Overly Complex
      2. The Design of Computer Systems
   4. Tools
   5. Examples
      1. Example 1: Running a Successful Business
      2. Example 2: Marketing
      3. Example 3: Lateral Thinking
   6. So What Should You Do?
   7. References
      1. Bibliography
9. 2. Know What You're Trying to Do
   1. Questions
   2. Scores
   3. The Idea
   4. Tools
      1. Understand What You're Trying to Do
      2. Know If What You're Trying to Do Is What Everyone Wants
      3. Know If What You're Trying to Do Has Changed
      4. Visualization
   5. Examples
      1. Example 4: Figuring Out What You've Been Asked to Do
      2. Example 5: Meetings (Part 1)
      3. Example 6: Setting Goals
      4. Example 7: Looking for Simple Causes
   6. So What Should You Do?
   7. References
      1. Bibliography
10. 3. There Is Always a Sequence of Events
    1. Questions
    2. Scores
    3. The Idea
    4. Tools
       1. Make the Journey in Your Head
       2. Do It in as Much Detail as Possible
       3. Use Knowledge and Assumptions
       4. Count the Bricks in the Wall
       5. There Always Has to be Another Way
       6. Record What Actually Happens
       7. Look for Connections
    5. Examples
       1. Example 8: Estimating
       2. Example 9: Meetings (Part 2)
       3. Example 10: Dealing with Lots of Things and Prioritizing
       4. Example 11: Speeding Things Up
       5. Example 12: Dealing with Specialists
       6. Example 13: Problem Solving
       7. Example 14: Discussions That Lead Nowhere
    6. So What Should You Do?
    7. References
       1. Bibliography
11. 4. Things Don't Get Done If People Don't Do Them
    1. Questions
    2. Scores
    3. The Idea
    4. Tools
       1. Make Sure Every Job Has Somebody to Do It
       2. Dance Cards
       3. Maximizing the Strengths of the Team
       4. The Strip Board
    5. Examples
       1. Example 15: Getting a Life (Part 1)
       2. Example 16: Getting a Life (Part 2)
       3. Example 17: Aligning Goals or Objectives
       4. Example 18: Ensuring a Project or Endeavor Gets Done
       5. Example 19: Ensuring That Your Organization Delivers on Its Commitments
       6. Example 20: Coping with Interruptions
       7. Example 21: Managing in Recessionary Times
    6. So What Should You Do?
    7. References
       1. Bibliography
12. 5. Things Rarely Turn out As Expected
    1. Questions
    2. Scores
    3. The Idea
    4. Tools
       1. Contingency
       2. Risk Management
    5. Examples
       1. Example 22: Getting Your Way with the Boss
       2. Example 23: Risk Analysis for a Company's Business Plan
    6. So What Should You Do?
    7. References
       1. Bibliography
13. 6. Things Either Are or They Aren't
    1. Questions
    2. Scores
    3. The Idea
    4. Tools
       1. How Are We Doing?
       2. Are Things Better or Worse?
    5. Examples
       1. Example 24: Monitoring Progress
       2. Example 25: Reducing Stress (Part 1)
       3. Example 26: Reducing Stress (Part 2)
       4. Example 27: Problem Solving Revisited
    6. So What Should You Do?
    7. References
       1. Bibliography
14. 7. Look at Things from Others' Points of View
    1. Questions
    2. Scores
    3. The Idea
    4. Tools
       1. Put Yourself in Their Shoes
       2. Maximize the Win Conditions of the Stakeholders
    5. Examples
       1. Example 28: Meetings Revisited
       2. Example 29: Doing the Right Project
       3. Example 30: Status Reporting
       4. Example 31: Marketing Revisited
       5. Example 32: Planning and Executing a Project
       6. Example 33: Common-Sense Time Management
       7. Example 34: More Stress-Management Techniques
       8. Example 35: Assessing Things—Projects and Project Plans
       9. Example 36: Seeing Versus Noticing
       10. Example 37: Mind Mapping Common Sense
       11. Example 38: Gut Feel
       12. Example 39: Build a Fast-Growing Company
       13. Example 40: Negotiation
       14. Example 41: Presentations
       15. Example 42: Common-Sense Selling
    6. So What Should You Do?
    7. References
       1. Bibliography
15. Afterword
    1. Remembering Common Sense (Part 1)
    2. Remembering Common Sense (Part 2)
    3. Practicing Common Sense (Part 1)
    4. Practicing Common Sense (Part 2)
16. Bibliography
17. About the Author