Chapter 4. Things Don't Get Done If People Don't Do Them
This chapter makes the rather obvious point that things won't be done if people don't do them. In particular, things won't get done if people don't have the time to do them.
You're involved in a rescue of a project or venture. In other words, it's all gone horribly wrong and you've been called in to clean up the mess. You discover there is a plan—and the plan is actually current (i.e., it has been recently updated). The plan has a well-defined goal, which has stayed relatively stable, and what looks like a comprehensive list of jobs (sequence of events). In looking at the plan you find that many of the jobs—particularly those that were meant to finish a long time ago—have phrases ...