19Operational Procedures
In this chapter you will learn:
> Proper personal safety precautions and equipment
> Workplace safety precautions, procedures, and equipment
> How to protect computer equipment from airborne pollutants
> How to dispose of waste (computers, mobile devices, batteries, laser printer toner cartridges, monitors)
> Types of IT documentation
> Change management processes
> Proper communication skills
CompTIA Exam Objectives:
What CompTIA A+ exam objectives are covered in this chapter?
✓ 1002-4.1 Compare and contrast best practices associated with types of documentation.
✓ 1002-4.2 Given a scenario, implement basic change management best practices.
✓ 1002-4.3 Given a scenario, implement basic disaster prevention and recovery ...
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