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Complete CompTIA® A+ Guide to PCs, Sixth Edition by Cheryl Schmidt

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Chapter 5. Logical Troubleshooting

Chapter Objectives

In this chapter you will learn:

• How to perform basic troubleshooting procedures

• How BIOS controls the boot sequence and how that might help in troubleshooting

• The purpose of POST error codes

• The importance of good communication

Image CompTIA Exam Objectives

What CompTIA A+ exam objectives are covered in this chapter?

801-5.3 Given a scenario, demonstrate proper communication and professionalism.

802-4.1 Given a scenario, explain the troubleshooting theory.

802-4.2 Given a scenario, troubleshoot common problems related to motherboards, RAM, CPU, and power with appropriate tools.

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