In this chapter you will learn:
• How to perform basic troubleshooting procedures
• How BIOS controls the boot sequence and how that might help in troubleshooting
• The purpose of POST error codes
• The importance of good communication
CompTIA Exam Objectives
What CompTIA A+ exam objectives are covered in this chapter?
✓ 801-5.3 Given a scenario, demonstrate proper communication and professionalism.
✓ 802-4.1 Given a scenario, explain the troubleshooting theory.
✓ 802-4.2 Given a scenario, troubleshoot common problems related to motherboards, RAM, CPU, and power with appropriate tools.