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CompTIA A+ Certification Practice Exams, Second Edition (Exams 220-801 & 220-802) by Michael Pastore, Michael Chapple, James Pyles

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Troubleshooting Networks
CERTIFICATION OBJECTIVE
QUESTIONS
The one plaintive cry from end users that most network engineers don’t like to hear is, “The network is down!” Fortunately, as an A+ technician, you won’t be expected to solve every problem that can possibly occur in a network infrastructure, but you will be asked to diagnose and fix many of the common problems users have when their computers can’t connect to a file share or the Internet. ...

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