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CompTIA A+ Certification Practice Exams, Second Edition (Exams 220-801 & 220-802) by Michael Pastore, Michael Chapple, James Pyles

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INTRODUCTION
 
CompTIA A+ certification is the starting point for a career in IT support. Per CompTIA, “Successful candidates will have the knowledge required to assemble components based on customer requirements, install, configure and maintain devices, PCs and software for end users, understand the basics of networking and security/forensics, properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills. Successful candidates will also provide appropriate customer support; understand the basics of virtualization, desktop imaging, and deployment.”
There are no required prerequisites for CompTIA A+ certification, but CompTIA does recommend 12 months of hands-on experience in the lab ...

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