Book description
This bestselling exam preparation guide has been fully revised for new 2015 exam objectives
Written by a leading expert on CompTIA A+ certification and training, this self-study book has been thoroughly updated to cover 100% of the exam objectives on the 2015 CompTIA A+ exams. New topics include managing and maintaining cellular devices, including tablets; configuring operating systems, including Windows 8, Android, and iOS; and enhanced, mobile-centered security and troubleshooting procedures.
CompTIA A+® Certification All-in-One Exam Guide, Ninth Edition (Exams 220-901 & 220-902) enables you to take the tests with complete confidence. It also serves as a practical reference for IT support and technical personnel. Electronic content includes two full practice exams with more than 400 accurate practice questions, training videos from the author, and a complete PDF copy of the book.
• Complete coverage of CompTIA exams 220-901 and 220-902
• Electronic content includes 400+ practice questions, video training, and a PDF of the book
• Includes a coupon for 10% off of the exam fee, a $37 value
Table of contents
- Cover Page
- Title Page
- Copyright Page
- Contents
- Preface
- Acknowledgments
- Introduction
-
1 Operational Procedures
-
Workplace Safety and Safe Equipment Handling
- Cable Management
- Using Appropriate Tools
- Fire Safety
- Lifting and Moving Equipment
- Exercise 1-1: Research Lifting Guidelines
- Hot Components
- Electrical Safety
- Electrostatic Discharge (ESD)
- Exercise 1-2: ESD-Proofing Your Workspace
- Electromagnetic Interference (EMI)
- Working Safely with Power Supplies
- Display Devices
- Printers
- Compressed Air
- Environmental Concerns for IT Professionals
- Dealing with Prohibited Content and Prohibited Activities
- Professionalism and Proper Communication
- Certification Summary
- ✓ Two-Minute Drill
- Q&A Self Test
-
Workplace Safety and Safe Equipment Handling
-
2 Operating System Fundamentals
- Introduction to Windows Operating Systems
-
Considerations for Installing or Upgrading Windows
- System Requirements
- Application and Hardware Compatibility
- Exercise 2-2: Running Upgrade Advisor for Windows 7
- Exercise 2-3: Checking for Windows 10 Compatibility with the Get Windows 10 App
- Running Old Applications in Windows
- Exercise 2-4: Exploring Compatibility Mode Settings
- Clean Install vs. an Upgrade
- Upgrade Paths
- Migrating Data and Settings
- Windows Features That Vary by Version
- Features Specific to Windows 8/8.1
- Configuring and Using macOS
- Certification Summary
- ✓ Two-Minute Drill
- Q&A Self Test
- 3 Personal Computer Components: Motherboards and Processors
-
4 Personal Computer Components: Memory, Adapters, and Storage
- Memory
-
Expansion Cards and Built-in Adapters
- Display Adapter
- Sound Cards
- Video Capture and TV Tuner Cards
- Port Adapter Cards
- Exercise 4-1: Research USB Connectors
- Exercise 4-2: Explore Your System’s USB Ports
- Communication Adapters
- Riser Cards
- Adapters and Converters
- Characteristics of External Connection Interfaces
- Exercise 4-3: View Adapter Cards in Device Manager
- Storage Devices and Interfaces
- Certification Summary
- ✓ Two-Minute Drill
- Q&A Self Test
- 5 Power Supplies, Display Devices, and Peripherals
-
6 Installing and Upgrading PC Components
- Selecting Components for Custom PCs
-
Installing and Upgrading Motherboards and Onboard Components
- Replacing a Motherboard
- Installing a Motherboard
- Exercise 6-1: Removing an Old Motherboard
- Exercise 6-2: Properly Handling and Installing a Motherboard
- Upgrading a CPU
- Exercise 6-3: Removing a PGA Processor from Its Socket
- Exercise 6-4: Removing an LGA Processor from Its Socket
- Exercise 6-5: Installing a Processor in an Empty LGA Socket
- Removing and Installing Cooling Systems
- Optimizing a System with RAM
- Exercise 6-6: Running a Memory Scanner
- Installing and Removing DIMMs
- Exercise 6-7: Installing and Removing a DIMM
- Installing Adapter Cards
- Installing Storage Devices
- Certification Summary
- ✓ Two-Minute Drill
- Q&A Self Test
- 7 Configuring and Using Laptops
-
8 Client-Side Virtualization
- Introduction to Virtualization
-
Implementing Client-Side Desktop Virtualization
- Hypervisors
- Implementing Desktop Virtualization
- Exercise 8-1: Testing a Windows XP, Vista, or 7 Computer for HAV Support
- Exercise 8-2: Testing an Intel CPU for HAV Support
- Exercise 8-3: Enabling Hyper-V Manager
- Exercise 8-4: Setting Up a Virtual Switch in Hyper-V
- Exercise 8-5: Creating a VM in Hyper-V
- Exercise 8-6: Installing Oracle VirtualBox
- Exercise 8-7: Create a Virtual Machine in VirtualBox
- Certification Summary
- ✓ Two-Minute Drill
- Q&A Self Test
- 9 Upgrading, Installing, and Configuring Operating Systems
-
10 Disk and File Management
- Disk Management
- File Systems
-
File Management
- Naming Rules
- File Attributes
- File Types
- Exercise 10-5: Showing or Hiding Protected System Files
- File Management at the Windows Command Prompt
- Exercise 10-6: Managing Directories and Files at the Command Prompt
- Managing Files at the Linux or macOS Command Prompt
- Exercise 10-7: Creating a Text File in vi
- Exercise 10-8: Managing Files at the Linux Terminal Window
- Using the Shutdown Command
- Certification Summary
- ✓ Two-Minute Drill
- Q&A Self Test
-
11 PC Hardware Troubleshooting and Maintenance
- Preparing for Troubleshooting
- Troubleshooting Motherboards, RAM, CPUs, and Power
- Troubleshooting Storage Devices
-
Troubleshooting Displays
- No Image on Screen
- The Computer Goes into Low-Resolution VGA Mode
- Blank Screen at Startup
- Screen Suddenly Shuts Down
- Screen Artifacts
- Burn-In
- Fuzzy Display on FPD
- Exercise 11-5: Optimizing Screen Resolution, Color Depth, and Refresh Rate
- Flickering Image
- Screen Image Is Dim
- Dead and Stuck Pixels
- Image Distortion or Discoloration
- Projector Issues
- Troubleshooting Keyboards and Pointing Devices
- Troubleshooting USB and FireWire Ports and Peripherals
- Preventive Maintenance Techniques
- Certification Summary
- ✓ Two-Minute Drill
- Q&A Self Test
-
12 Operating System Troubleshooting and Maintenance
- Quick Fixes
-
Windows Troubleshooting Tools
- BIOS/UEFI for OS Troubleshooting
- Command Prompt/Terminal
- Action Center/Problem Reports and Solutions
- System Information (MSINFO32.EXE)
- Registry
- Exercise 12-1: Backing Up and Restoring the Registry
- Microsoft Management Console (MMC)
- REGSVR32
- System File Checker (SFC)
- Data Sources
- Task Manager
- Exercise 12-2: Exploring Windows 8.1 Task Manager
- System Configuration (MSCONFIG.EXE)
- Windows Memory Diagnostic
- Advanced Boot Options Menu
- Exercise 12-3: Working in Safe Mode
- System Restore
- Shadow Copy
- Recovery Options
- DirectX Diagnostic Tool
- Windows Symptoms and Solutions
- Troubleshooting macOS and Linux Systems
- OS Preventive Maintenance
- Certification Summary
- ✓ Two-Minute Drill
- Q&A Self Test
- 13 Network Basics
- 14 Installing a Small Office/Home Office (SOHO) Network
- 15 Internet and Cloud Basics
- 16 Troubleshooting Networks
- 17 Computer Security Fundamentals
- 18 Implementing Digital Security
-
19 Configuring Windows Clients
- Configuring Windows Clients for File and Printer Sharing
-
Implementing Data Security
- NTFS Permissions
- Exercise 19-2: Viewing Folder Permissions in Windows
- Applying Share Permissions
- Exercise 19-3: Creating a Share and Modifying Share Permissions
- Administrative Shares
- Connecting to a Shared Folder
- Applying NTFS File and Folder Encryption
- Local Security Policy
- BitLocker
- File Attributes
- Certification Summary
- ✓ Two-Minute Drill
- Q&A Self Test
- 20 Supporting Mobile Devices
-
21 Using and Supporting Printers
- Printer Basics
- Installing and Configuring Printers
- Printer Maintenance
-
Troubleshooting Printers
- Printer Troubleshooting Tools
- Enabling or Disabling Print Spooling
- Unable to Install a Printer
- Access Denied to an Installed Printer
- Non-Windows Clients Cannot Connect to a Shared Printer
- Paper Feed Problems
- Clearing a Paper Jam
- No Connectivity to Printer
- Unable to Install Printer
- Printer Will Not Print
- Exercise 21-2: Restarting the Print Spooler Service
- Blank Pages
- Print Quality
- Printer Error Messages
- Certification Summary
- ✓ Two-Minute Drill
- Q&A Self Test
- A About the Download
- Glossary
- Index
Product information
- Title: CompTIA A+ Certification Study Guide, Ninth Edition (Exams 220-901 & 220-902), 9th Edition
- Author(s):
- Release date: January 2017
- Publisher(s): McGraw-Hill
- ISBN: 9781259859397
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