7.4. Building a Toolbox
If you are going to troubleshoot personal computers, you are going to need to have some tools at your disposal. Some of those tools are software-based (and many are built into the operating system) while others are hardware-based and items you will want at your ready. This section takes a look at each of these.
7.4.1. Critical Information
A big part of being a successful technician is knowing what tools are appropriate to correct which problems. The following diagnostic tools and utilities are ones you should be comfortable with.
7.4.1.1.
7.4.1.1.1. Software Tools
While there are a number of third-party providers that create tools to allow you to diagnose problems, CompTIA only tests on the ones included with the ...
Get CompTIA A+ Complete: Review Guide now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
