1.5 Troubleshoot Convergent Networks
3.6 Troubleshoot Common Convergent Technologies
Q&A Self Test
Troubleshooting is a science. Troubleshooting is an art. The logic of science and the patience of art must be applied to resolve the most difficult of technical problems. This chapter begins by presenting the science of troubleshooting. First, you will learn about the different problem solving and analysis processes and thinking tools that will make you a better troubleshooter. Next, you will read about the various symptoms and problems that occur on a converged network. Finally, ...