CompTIA Network+ Certification Practice Exams (Exam N10-005)

15 Troubleshooting the Network

CERTIFICATION OBJECTIVES

    1.8  Given a scenario, implement the following network troubleshooting methodology: identify the problem; establish a theory of probable cause; test the theory to determine cause; establish a plan of action to resolve the problem and identify potential effects; implement the solution or escalate as necessary; implement the solution or escalate as necessary; verify full system functionality and, if applicable, implement preventative measures; and document findings, actions, and outcomes. ...