CHAPTER 21Network Troubleshooting Methodology: Objective 5.1: Explain the network troubleshooting methodology.
Troubleshooting is the process of identifying a problem and formulating a solution to that problem. In a network environment, there are many variables that can be potential sources of trouble, and the process of finding the source and addressing it can be complicated. For this reason, it is important that the troubleshooting process be conducted methodically and scientifically so that other IT personnel can track what has been done about the problem and what is expected to be done.
In this chapter, you'll learn everything you need to know about the troubleshooting methodology defined in Network+ Objective 5.1, including the following ...
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