CompTIA® Project+ PK0-005 Cert Guide, 2nd Edition

Chapter 13

Project Management Tools

This chapter covers the following topics:

• Tracking Charts and Diagrams: Gantt charts, milestone charts, burnup and burndown charts, project network diagrams, PERT charts, process diagrams, and project organizational charts

• Project Management Tools: Risk register, issue log, defect log, change control log/change log, and requirements traceability matrix; project dashboards, project status reports, and risk reports; version control tools, time-tracking tools, and task board

• Scheduling and Ticketing/Case Management Tools: Project management scheduling tools (in the cloud, on-premises, and locally installed) and ticketing/case management systems

• Communication Tools: Email, messaging, telephone, meetings/face-to-face ...