Troubleshooting and Performance Optimization
In this chapter, you will
• Learn how to apply a troubleshooting methodology to real-world problems
• Troubleshoot hardware, software, storage, and network problems
• Apply troubleshooting skills to resolve security issues
• Optimize server and network performance
Working in IT means solving problems—after all, IT solutions exist to solve business problems. This chapter focuses on how to troubleshoot a wide variety of issues to get people productive as quickly as possible.
Solving IT issues is a combination of knowledge, experience, and the application of a sound troubleshooting methodology. When things that once worked no longer work, always ask yourself, ...