In the context of computing, problem solving means how to develop instructions or a
program so that the computer can carry out a given task. We must remember that a
computer cannot solve a problem on its own; we as users must lead it through a series of
steps so that when the computer performs those steps it yields a solution to our problem.
When we use Excel to give instructions to the computer, problem solving means how
to determine appropriate Excel functions and formulas to achieve the desired calcula-
tions.
Five Steps to Problem Solving
We present here a five-step process for problem solving as
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