O'Reilly logo

Conducting a Telephone Interview by Vaibhav Gupta

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 3. Plan, Conduct, and Assess

This is where we put our theories and conceptual understanding to the test. In this chapter, we will learn how to plan at macro and micro levels, to take a stepwise approach to successfully conducting a telephone interview, examine the right ways to appraise a candidate, and finally how to evaluate the candidate's skills in light of the job requirements.

How to plan a telephone interview

We have already discussed at great length how acting without planning makes the path to success difficult. Creating a rational plan eliminates system failures. Fleming's concept of Total Quality Management (TQM) teaches us that planning on macro as well as micro levels is crucial to make a business robust in the face of any individual ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required